Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our client assistance crew is present day–and–night to attend to all of your current support inquiries. Each ticket you send to us will be replied to within up to 60 minutes. If your issue demands some help from one of our administrators, we’ll forward the ticket to the person in charge and will let you know that the issue is being resolved.

  • Top quality support service

  • Professional Customer Help Service

  • We offer you around the clock customer assistance through a lightning fast ticket system incorporated into your Control Panel. You may e mail us anytime about any of the software applications that come pre–installed on the virtual server, this includes the desired Operating System, the server management panel and our in–house produced Online Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Online Control Panel that is provided for free along with your virtual server, you’ll discover an instructional Help section, containing all you need to have knowledge of when managing your websites and software packages. We have integrated a range of how–to reports and video courses that display the standard web site supervision duties in an easy–to–understand fashion.