Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support on time is our top priority, so we back up each Linux shared web hosting plan with a one hour ticket response warranty. Once you share a ticket or post a message, our customer technical support staff will try their best to supply the most acceptable solution to your situation and to give you help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a group of knowledgeable professionals that are prepared to answer to your issue without delay. You can easily make contact with the support team by launching a technical support ticket from your Online Control Panel or by submitting us an e–mail message. On business days, you may as well call us on the phone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while operating within the Control Panel, you can always press the Help key and track down your problem in the group of articles or blog posts that will came up. We have also turned lots of the posts into video tutorials. The collection of videos will show up if you pick the Videos key located on the top right.