A 99.9% Server Uptime
The advantage of setting up your own shared web hosting platform is that you do not have to worry about compatibility issues – you configure a given set of software applications in such a way so as to be compatible with a given set of hardware parts. The result is something much more stable and dependable, since there are fewer possible risks of failure. We have built our cloud hosting system using tried and tested hardware elements along with a seriously tweaked version of Security–Enhanced Linux so as to create an exceptionally secure and safe home for your own personal web sites.
For this reason, with each of our Linux shared web hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s vital to also set up your own network infrastructure. That is why we set up a custom internal network in each one of our data center facilities. Based on first–rate Juniper switches and routers, our internal network allows for really fast data transmission speeds and is also completely redundant.
In this way, you will enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, no matter which web hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our services, or if you find them inadequate, or if you decide that you require a Linux VPS web hosting rather than a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain complete control of your domain names even if you delete your account with us.
24/7 Technical Support
We’ve mindfully picked each individual member of our 24x7 support department to make certain that we can provide the very best tech support you can get. Each of our tech support engineers has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Plus, they are available to you 24–7–365 – you will be able to reach them at any time and they’ll reply back to you ASAP.
Their average ticket response time is less than twenty minutes, whereas with other hosting suppliers you need to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in less than sixty minutes.