If your hosting service provider provides live chat support, you'll be able to speak with a representative live and find out helpful info or get an issue resolved in a very timely manner. The advantage of using chat instead of calling to consult with a live person is that you will need just a computer with Internet connection, so that you will not pay any rates in case you are in a different state or country. Furthermore, it'll be a lot quicker to copy and paste data such as domains, usernames or error messages i.e. details that are sometimes hard to give to the other side on the phone. The live chat is also a much faster way to contact your website hosting supplier's support team in comparison to using a ticketing system. What's more, in the event that some situation needs a bit more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, so that you won't lose time - something that is impossible in case you're on the phone.
Live Chat Support in Shared Web Hosting
We supply a live chat assistance service for all Linux shared web hosting that we offer and we can assist you with almost everything in real time. In case you do not have an account with our company yet, we'll be able to provide you with more information about the packages to help you to choose the most appropriate plan. If you are a current client, we will be able to assist you with any general or billing issue plus with numerous common technical problems, for instance an email address installation in a desktop email client. If you can't give us a call for some reason or you're in some country where we don't have a local phone number, the live chat is the best option to contact us. Of course, some troubles require additional time to examine and test, so you'll need to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with numerous troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is accessible every day, even on weekends and holidays. It is the perfect way to learn more information about our Linux semi-dedicated hosting in case you don't have an account yet or to get some problem resolved if you are a client and our support representatives will assist you promptly regardless of the time of the day you join our chat. In case you are unsure which package is better for your web sites, if you need a piece of advice whether you should order a specific upgrade and how to obtain it or in case you experience difficulties setting up an email account on your computer system, you are able to get in touch with us and we will give you the necessary information straight away. The live chat is online even after our phone lines are off for the day, therefore if you have an account with us, you can rest assured that you will always receive timely help with any kind of question or issue that comes up.