Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Aside from having more resources, a good reason why you may get your own web server and use it instead of a shared hosting plan is that you can install and run a wide variety of software. With a shared account, you could use programs, that do not need root access and aren't installed server-side, so if you need particular software for your websites, you can't set it up on a shared hosting server. This is not the case with a hosting server of your own where you could install whatever you wish. The downside is that you may not have much experience and dealing with your own hosting server is more complex that managing a shared Internet hosting account where the company handles most things. This is why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you could take advantage of it any time you face any problems with the management of your machine.
Installation and Troubleshooting in VPS Web Hosting
The upgrade could be acquired for any one of the virtual private server
solutions no matter the Operating System and Control Panel that you have picked or the task that you need to be performed as our admins will aid you with everything associated with the software on the machine. This includes, but isn't limited to, setting up third-party applications, setting up hosting server options, troubleshooting scripts if they do not function adequately, and so forth. The upgrade features sixty minutes of work and if a specific task requires less time, the rest of the minutes will be available for the future and shall be listed in the VPS billing CP. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your server. That way, you could work on your websites without worrying that you won't be able to use some app or losing time on technological matters.
Installation and Troubleshooting in Dedicated Servers Hosting
You could take full advantage of our service at any time in case you have a dedicated server
from us and you'll be able to include it in your plan with simply a few mouse clicks. If you require some custom work on the hosting server from the very beginning, for instance, you can get the upgrade along with the plan during the signup procedure, or you could get it through your billing area in the event you need help at some point afterwards. The Installation & You with any task that you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you'll be able to focus on building your sites without wasting time on server maintenance or software issues because our knowledgeable staff will take care of these things for you. You can add the upgrade as many times as you require it and in case some time remains, it will be listed inside your billing CP, so you'll be able to use it when you need it again.