Irrespective of the fact that the hosting service supplied by the different companies is almost identical, each provider has got a personalized platform with its own tweaks and different ways to complete certain tasks. In situations like this, an enormous knowledge base will be quite helpful both for persons with zero past experience and for technically capable users who will ultimately discover how specific operations are completed, but will lose valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and easy to use, saving users plenty of time and efforts. The end result is more gratified customers, since they can quickly find the information they desire, and a lot less work for the customer service staff members, because usually the vast majority of the inquiries and problems that customers have are already listed in the knowledge base. If the articles themselves are competently written and encompass more topics, you will be able to discover more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we offer feature an extensive knowledge base where you can find everything you may ever need to know in regard to your web hosting account. Whether you’re intending to set up a brand new MySQL database, to redirect a domain using an .htaccess config file or to create an e-mail account on your PC or feature phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you go to a certain section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the functions that you can access through it. In case you would like to see the full list of articles and get informed about all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to encompass any problem that you could possibly come across, but if you don’t find the info that you are looking for, you can always touch base with us, as our technical support staff is on duty 7 days a week.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the thorough online documentation that we have compiled for you. The articles offer general information about our hosting services, how-to tutorials about the various features that you can access, as well as troubleshooting guidelines that can help you solve common issues that you could experience. The topics that we have included cover practically everything, from elementary things such as how to host a new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, while the full article list can be accessed through the dedicated Help section.