Q: What does the website migration service include? Will my website be secure?
A: If your current hosting provider can no longer measure up to the demands of your web site, or if you undergo continual network downtime, or if you are made to wait for hours for the support team to reply to you, it might be smart to change your hosting provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your new provider. At PlanetAloha.Info, we realize that this can often be hard & time–consuming. For this reason, we’ll do all that for you for free!Our experienced technical staff representatives will move your web site content from your current provider to us. Our techs have broad experience migrating websites and are able to take care of everything – from a standard WordPress blog or Joomla™ CMS–driven web site, to a very elaborate, custom–made app.
Q: How long will it take for my website to be moved to your platform?
A: We strive to carry out all website migrations as quickly as possible. Yet, we don’t have a set time frame for web site migrations. There are various factors that you need to consider – the mere size of your website and the workload of our web site migration staff, etc. We constantly try to implement each migration in less than 48 hours. With smaller sites, our team typically manages to finish in under 24 hours.
Q: My personal privacy is crucial to me. What details do you need to have?
A: We don’t need any information that is personal. We’ll need, however, the login info for your old hosting account along with the name of the web site that you want to move.
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be offline?
A: Your website will continue to work just like it did before with your former web hosting provider. When we are done with the migration, your site will be configured to work on our hosting platform and we will ask you to preview it. If it is working properly, all you will have to do is update the name server records pertaining to your domain name. Your website will be transferred to us with no downtime.
Q: Will my current hosting provider need to provide any information/assistance?
A: Nah. We will never contact your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: Yes. We support all standard Linux–powered hosting platforms. We don’t support Windows–driven hosting platforms, as we don’t offer Windows hosting services ourselves.We also don’t support proprietary website building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.