Have questions? Call now!(ID:88926)+1-855-211-0932

planetaloha.info

HomeSupport

Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will show up. It contains thorough info about all the operations that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of how-to video clips illustrating how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, take a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by actual customers and provides practical solutions. We periodically "revamp" our FAQ database with new entries so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of customer support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 88926

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com